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Body Language and Communication

Agent Rising

BODY LANGUAGE

WHAT IS YOUR BODY  SAYING?

 What signals are you sending to others about yourself, and what emotional feedback are you giving others in response to the signals they are sending you.

More than Half!

Body language accounts for more than half of what other people respond to and make assumptions about when connecting with you.

OPEN OR CLOSED?

Body language can be loosely broken into 2 kinds of signals: open and closed.

 Open exposes the heart and is welcoming.

Closed defends the heart and is standoffish and sometimes aloof.

 “Welcome, I am open for business” or

“Go away. Leave me alone.”

HEART TO HEART

Exercise:  For one day, point your heart at the heart of everyone you meet. This will demonstrate open body language and build trust and comfort.

You cannot not communicate!

Some experts estimate that 15% of your professional success is determined by skills and knowledge, while 85% comes from your ability to connect with other people and engender trust and respect…

What you say to someone only accounts for

about 20% of what they “hear”

NON VERBAL COMMUNICATION IS KEY!

When you are communicating, your gestures, tone of voice, eye language, and non verbal cues are enormously impactful to the message you send!

And you have to do it FAST!

The first few seconds of your first meeting with someone are driven by “your gut”. Each person makes unconscious, unthinking appraisals that center around their feelings of safety:

“I do/don’t feel safe with you”

“I do/don’t trust you.

Please visit us at www.agentrising.com to see more ways you can improve your real estate career.

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The Art of Listening!

Agent Rising

LISTEN UP!

HOW TO LISTEN EFFECTIVELY

The amount of trust that is built up in a relationship has a lot to do with your listening skills. As realtors, we want our clients to feel we are truly listening and taking account of what they need help with.  We need to listen to what they are saying to accomplish this.

DEPOSITS: courtesy, kindness, honesty, keeping commitments, LISTENING

WITHDRAWALS: disrespect, bossiness, threatening,sarcasm,”just joking”

HOW TO LISTEN WELL:

Be quiet

Use your body language to let the person know you are there

Give an occasional “uh huh” or nod

Stay focused on the conversation. NO email, texting, getting up, doodling,etc.

Ask non-judgement question

i.e. “That’s not clear to me. Will you say it again?”

Make a guess about a feeling!

Listening well, encore.

Restate some of what the person said

Try to pick up on the speaker’s signals

Keep in mind that a person who is different than you and may be looking for something in a ‘listener’ than what you would want

You may not understand

Remember that most people just want someone to listen

MOST IMPROVABLE SKILL: LISTENING

WHEN LISTENING, TRY NOT TO…

.Judge or criticize

Ask excessive questions while he or she is talking

Offer advice or diagnose the ‘problem’

Change the subject

Immediately tell your own experience

Think of what you will say while person is talking

Assume the speaker feels the same way as you would

Be Overly reassuring

Let’s practice…

Spend a few minutes thinking about a problem you are trying or solve or a challenge you are trying to address

Be prepared to describe this situation in detail including both the situation and any potential solutions you are considering

The listener should do his or her best to apply skills just discussed

Switch roles after a few minutes. Everyone needs to practice.   It doesn’t come easily to most.

What you are establishing is a trusting relationship which starts with listening.

We are here at Agent Rising to help you with some of these skills you may need.  Please visit our website to learn more at www.agentrising.com

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Service Counts!

Agent RisingWhat do I mean by service counts. It all comes back to The Shine Vision. Living by vision is to be motivated by what could be, rather than held back by what is.

Rise Above Survival

Soar Past Success

Shine Beyond Significance

S- Serve Others

H- Honor Higher Purpose

I- Improve continually

N- Navigate by values

E- Excel in relationships (exceed expectations)

Align your thinking to “how I can help” rather than “what’s in it for me” Practicing real estate takes a lot of work and patience before we see the fruits of our labor, but if we work with the vision of how you can help your clients realize their dream of owning or selling a home, the rewards will come to you. Whether it is in monetary value, the satisfaction of making new relationships, helping someone reach their goal, or even pitching in to help them with a job they are incapable of handling on their own. Volunteering on a daily basis, whether it’s coaching your child’s sports team, being a Cub Scout leader, helping at a local shelter all contribute to your sense of service and the rewards will follow. By exceeding others expectations, you will become a person they trust and want to work with and that leads to other referrals. Start with service and the rest will follow.

Please visit our website www.agent.rising.com for more info and ways to make your service count.

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Get Your Business Back on Track in 2014!

Agent RisingHow do you get your real estate business back on track for 2014?

In the real estate business, it is easy to keep certain parts moving along that scream for your attention, but just maintain the rest that doesn’t need so much of your time right now. This tends to support the feast or famine cycle and larger fluctuations in your business. When you take advantage of the tools available to you to keep everything moving alone when things get busy, you’ ll see less fluctuations in your business.

Take advantage of scheduling your email marketing and social media. For example, write a whole week of blog posts, and schedule them to publish on a consistent schedule to keep you in the forefront of social media and marketing.

Content is king.
Try to write engaging, interesting content that sells your product without the client realizing you are selling them something, Keep it light and simple and entertaining. Post fresh content if you can and link them to your website to read more. Google picks up on this.

It’s true that you cannot write a whole months worth of work and sit back and do nothing for the rest of the month, but you can put aside time every week to keep your cycle running and schedule what will go out for the week. Then you can spend the rest of the week focusing on work and responding to what your social media generates. Keeping it flowing is a lot easier than stopping and starting time and time again.

Please visit us at agentrising.com for more ideas to keep your business on a steady flow.

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First Impressions are Important!

futurecreateThe Seven First Impressions You Make

1. Your bio/intro/ application/resume.  Have a professional picture taken and have someone proof it.  This letter should be in your CMA

2. Your Social Self: Your emails should have a clean signature that is on all of them.  GMail can come from business email address.  Spell check.  Complete sentences. Always a thank you.  Is Your Facebook a good impression?  People check this and references always.  Google Yourself.  Do you like what you find?

3. Your Vehicle:  Is it Clean and Organized?

4. Your Appearance:  Plan on running into a client wherever you go.  “If a person is poorly dressed, you notice the clothing: but if they are impeccably dressed, you notice the person.”  Are the clothes you are  wearing projecting the message you want to send?  What does your briefcase/bag say?

5. Carriage of Self.  Your ABC’s :    Attitude, body language and congruence.  In face to face communication, people give the most credibility to what they see, next to voice tone, and least to the words they are hearing.  If your words and body language aren’t saying the same thing, people are apt to get confused.

6. Your Handshake:  when you shake hands, people make immediate judgements about your character and level of confidence.  A handshake should be firm, quick, and respectful.  Hard, but not too hard, definitely not too soft.  Err on the hard side.  Consider the 2-handed handshake, where you are touching their forearm with your other hand.

7.  Your followup:   thank You note/ small gift. Send out Cards.  An unexpected card or gift is one of the most powerful and unforgettable actions you can take.

Please contact us at Agentrising.com for more ideas and ways to get your real estate business off the ground.  508-997-8844

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5 Tips To Launch Your Real Estate Career!

Agent Rising 1. Treat it like a Job. Go to work at 9 am (or whatever your designated “working hours” are) and start your day. Offer to help with what is needed. Dress and act professionally. Act “AS IF”.

 

2. Follow a training Plan. Whatever your sales training is, do it the way it is laid out for you. Don’t get creative or skip corners. If your company does not provide a training program, use other resources to follow one. Make your car a traveling classroom.

 

3. Join a Committee at the Board of Realtors. Become embedded in your professional board. Take advantage of what State and National Associations of Realtors has to offer. Treat other Realtors as your A+ customers. Go to events!

 

4. Volunteer on a Local Level. Become an integral part of your community. Southcoast- Serves (www.south-coast-serves.org) has many volunteer opportunities if you don’t have any favorites. There is a GRNBAR committee for Community Service.

 

5. Become Dedicated and Informed. Work toward certifications, Follow Real Estate News through sources like Inman News, Bloomsberg, and MAR and NAR. Get on their email news flashes.

 

Please contact us at Agent Rising with any questions you may have. We can help you jump start your career and get you noticed.

www.agentrising .com 508-997-8844

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Bold Moves Real Estate Donates to Toys for Tots!

DSC_0012      Bold Moves Real Estate has been collecting unwrapped toys for the local Toys for Tots Initiative.  We are proud to say that we have had an amazing response from the local realtors and community.

      Bold Moves Real Estate had its Grand Opening at the Bold Welcome Center on November 22, 2013 on 145  Fairhaven Rd. Mattapoisett, MA.  The Bold Moves Welcome Center includes Bold Moves Real Estate, Beyond Bold Media, and Agent Rising.
      We had a great turnout and were happy to say that many visitors brought along a toy for our Toys for Tots box.  We have also been receiving a generous amount of toys from our own realtors,
local realtors, and the community in general.
       We are very happy with the turnout and today, Sandy King, one of our realtors, brought the big box full of toys to the State Police Barracks in Dartmouth, MA where they will be distributed to children in need.  It really is a great program and we’d like to thank all the people who contributed and wish everyone a Very Merry Christmas Season from Bold Moves Real Estate, Beyond Bold Media and Agent  Rising. We hope everyone enjoys this time with their family and friends.
    Please call us with any of your real estate needs!
 www.agentrising.com    508-997-8844
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Stress and the holidays!

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Buying and selling real estate is stressful for you as well as your clients during the holidays. You want to remain professional but also impart some holiday cheer and help your client through the whole process. Here are some tips for them.
. Decorate but in a simple way. You want the home to look festive but not cluttered, so the buyer can really see the house. Decorating the front door is always welcoming as well as adding some real greens and fruit placed in a couple of festive bowls will scent the home in a natural way. Once again, less is more. A bowl of ornaments in one color scheme coordinated with place settings on the table makes for a nice display.
It may be easier for your family to keep their homemade and precious decorations stored away and instead concentrate on a certain theme and color scheme they’d like to use and decorate accordingly.
Showings are another area that can cause stress for yourself and your clients. Try to have the family pick one or two days that work best for them and cluster the showings if at all possible. This leaves time for them to spend hosting a party or attending a holiday event. Communicate all this before the holidays so you have a plan in place when the days become hectic and busy. Also, encourage them to do all the necessary repairs and updates before the holidays, which eliminates a lot of the stress.
As realtors, we also have our own stress to deal with. You probably have one or more listings that you need to nurture during this holiday season. Set realistic expectations on what you can accomplish during the holidays and prioritize what is most important to you to accomplish. It’s okay if you don’t attend every holiday party. Instead set aside time to spend with family and friends and it’s okay to turn off your phone. There is always tomorrow.

We at Agent Rising are here to make you the best agent you’d like to be. Please contact us at agentrising.com with any of your questions.

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MAR Conference & Tradeshow!

massachusetts realtorAgent Rising is excited to announce that not only will be hosting a booth at the MAR Conference & Tradeshow but our Broker/Owner Kate Lanagan MacGregor will be presenting a New Agent Training 7 Strategies for Success!

The conference will be taking place on October 7th & 8th at the Sea Crest Beach Hotel in Falmouth, the New Agent Training will take place Monday October 7th from 9:00 am-10:45 am in the Racepoint room at the Sea Crest Beach Hotel. This exciting and informative training will help new agents get a leg up and learn what steps will help them in becoming great REALTORS! The training will also be extremely beneficial to experienced agents as it will help them reconnect with the basics of the job. Agent Rising along with Beyond Bold Media will be hosting a booth on Monday October 7th. We will have some great giveaways and free swag!

 

Be sure to stop by our booth and check us out!

MAR Conference & Tradeshow!

massachusetts realtorAgent Rising is excited to announce that not only will be hosting a booth at the MAR Conference & Tradeshow but our Broker/Owner Kate Lanagan MacGregor will be presenting a New Agent Training 7 Strategies for Success!

The conference will be taking place on October 7th & 8th at the Sea Crest Beach Hotel in Falmouth, the New Agent Training will take place Monday October 7th from 9:00 am-10:45 am in the Racepoint room at the Sea Crest Beach Hotel. This exciting and informative training will help new agents get a leg up and learn what steps will help them in becoming great REALTORS! The training will also be extremely beneficial to experienced agents as it will help them reconnect with the basics of the job. Agent Rising along with Beyond Bold Media will be hosting a booth on Monday October 7th. We will have some great giveaways and free swag!

 

Be sure to stop by our booth and check us out!