Body Language and Communication

Agent Rising



 What signals are you sending to others about yourself, and what emotional feedback are you giving others in response to the signals they are sending you.

More than Half!

Body language accounts for more than half of what other people respond to and make assumptions about when connecting with you.


Body language can be loosely broken into 2 kinds of signals: open and closed.

 Open exposes the heart and is welcoming.

Closed defends the heart and is standoffish and sometimes aloof.

 “Welcome, I am open for business” or

“Go away. Leave me alone.”


Exercise:  For one day, point your heart at the heart of everyone you meet. This will demonstrate open body language and build trust and comfort.

You cannot not communicate!

Some experts estimate that 15% of your professional success is determined by skills and knowledge, while 85% comes from your ability to connect with other people and engender trust and respect…

What you say to someone only accounts for

about 20% of what they “hear”


When you are communicating, your gestures, tone of voice, eye language, and non verbal cues are enormously impactful to the message you send!

And you have to do it FAST!

The first few seconds of your first meeting with someone are driven by “your gut”. Each person makes unconscious, unthinking appraisals that center around their feelings of safety:

“I do/don’t feel safe with you”

“I do/don’t trust you.

Please visit us at to see more ways you can improve your real estate career.

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The Art of Listening!

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The amount of trust that is built up in a relationship has a lot to do with your listening skills. As realtors, we want our clients to feel we are truly listening and taking account of what they need help with.  We need to listen to what they are saying to accomplish this.

DEPOSITS: courtesy, kindness, honesty, keeping commitments, LISTENING

WITHDRAWALS: disrespect, bossiness, threatening,sarcasm,”just joking”


Be quiet

Use your body language to let the person know you are there

Give an occasional “uh huh” or nod

Stay focused on the conversation. NO email, texting, getting up, doodling,etc.

Ask non-judgement question

i.e. “That’s not clear to me. Will you say it again?”

Make a guess about a feeling!

Listening well, encore.

Restate some of what the person said

Try to pick up on the speaker’s signals

Keep in mind that a person who is different than you and may be looking for something in a ‘listener’ than what you would want

You may not understand

Remember that most people just want someone to listen



.Judge or criticize

Ask excessive questions while he or she is talking

Offer advice or diagnose the ‘problem’

Change the subject

Immediately tell your own experience

Think of what you will say while person is talking

Assume the speaker feels the same way as you would

Be Overly reassuring

Let’s practice…

Spend a few minutes thinking about a problem you are trying or solve or a challenge you are trying to address

Be prepared to describe this situation in detail including both the situation and any potential solutions you are considering

The listener should do his or her best to apply skills just discussed

Switch roles after a few minutes. Everyone needs to practice.   It doesn’t come easily to most.

What you are establishing is a trusting relationship which starts with listening.

We are here at Agent Rising to help you with some of these skills you may need.  Please visit our website to learn more at

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First Impressions are Important!

futurecreateThe Seven First Impressions You Make

1. Your bio/intro/ application/resume.  Have a professional picture taken and have someone proof it.  This letter should be in your CMA

2. Your Social Self: Your emails should have a clean signature that is on all of them.  GMail can come from business email address.  Spell check.  Complete sentences. Always a thank you.  Is Your Facebook a good impression?  People check this and references always.  Google Yourself.  Do you like what you find?

3. Your Vehicle:  Is it Clean and Organized?

4. Your Appearance:  Plan on running into a client wherever you go.  “If a person is poorly dressed, you notice the clothing: but if they are impeccably dressed, you notice the person.”  Are the clothes you are  wearing projecting the message you want to send?  What does your briefcase/bag say?

5. Carriage of Self.  Your ABC’s :    Attitude, body language and congruence.  In face to face communication, people give the most credibility to what they see, next to voice tone, and least to the words they are hearing.  If your words and body language aren’t saying the same thing, people are apt to get confused.

6. Your Handshake:  when you shake hands, people make immediate judgements about your character and level of confidence.  A handshake should be firm, quick, and respectful.  Hard, but not too hard, definitely not too soft.  Err on the hard side.  Consider the 2-handed handshake, where you are touching their forearm with your other hand.

7.  Your followup:   thank You note/ small gift. Send out Cards.  An unexpected card or gift is one of the most powerful and unforgettable actions you can take.

Please contact us at for more ideas and ways to get your real estate business off the ground.  508-997-8844

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5 Tips To Launch Your Real Estate Career!

Agent Rising 1. Treat it like a Job. Go to work at 9 am (or whatever your designated “working hours” are) and start your day. Offer to help with what is needed. Dress and act professionally. Act “AS IF”.


2. Follow a training Plan. Whatever your sales training is, do it the way it is laid out for you. Don’t get creative or skip corners. If your company does not provide a training program, use other resources to follow one. Make your car a traveling classroom.


3. Join a Committee at the Board of Realtors. Become embedded in your professional board. Take advantage of what State and National Associations of Realtors has to offer. Treat other Realtors as your A+ customers. Go to events!


4. Volunteer on a Local Level. Become an integral part of your community. Southcoast- Serves ( has many volunteer opportunities if you don’t have any favorites. There is a GRNBAR committee for Community Service.


5. Become Dedicated and Informed. Work toward certifications, Follow Real Estate News through sources like Inman News, Bloomsberg, and MAR and NAR. Get on their email news flashes.


Please contact us at Agent Rising with any questions you may have. We can help you jump start your career and get you noticed.

www.agentrising .com 508-997-8844

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New Year Resolution Tips!

agent rising tips for new yearsWe’ve all done it, started the year with a strong resolution that slowly fizzles out by March? This year we’re outlining some resolutions  and ways you can stick to it!

1~Exercise! Isn’t this everyones go to resolution? How can you stick to it this year compared to other years? We suggest investing in a pedometer, and wear it every day! Doing something that will hold you accountable every day will help keep you on track!

2~ Drink more water! Who couldn’t benefit from drinking more water? Instead of going through several disposable water bottles every day, buy a nice refillable water bottle. Fill it up before you leave the house in the morning and make sure you drink it throughout the day! 

3~ Get more sleep! It seems that every day people complain about being tired but then stay up late doing unimportant things! Make sure you are getting a full 8 hours a night. Studies suggest turning off electronics can help you decompress and get ready for sleep. Try reading, meditating or some light stretching before bed! Another thing that can help… skip your afternoon coffee!

4~ Eat better! Instead of calling it a diet think of eating healthier in general or making a life change. Don’t restrict yourself from food, just be more conscious of what you’re putting in your mouth! If you’re going out to dinner on Friday, try to be extra healthy during the week. Small changes will add up to loosing pounds! 

5~ Do something for yourself! Our last tip is really important, so many people put everyone else before themselves. This year focus on what will make you happy. Go for a massage, or a weekend away with friends. Make sure you take time out of your busy schedule and enjoy 2014!     


We hope everyone has a HAPPY and SAFE New Year! 

Real Estate Salesperson Class Starting January 6th!

bold moves real estate buildingAre you or someone you know looking for a change in 2014? We have great news… our Agent Rising Real Estate Salesperson  Class is starting soon!

Whether you are looking for a change yourself, or know someone who is interested in becoming a Real Estate Agent, now is the time! With the REAL ESTATE market improving now is an exciting time to become an agent! Agent Rising offers a flexible program held at our new office located at 145 Fairhaven Rd. Mattapoisett, MA. Classes are offered twice a week “workshop” style in the evenings. Additional independent are also offered flexible around the student’s schedule. In addition, Agent Rising utilizes several resources to make you successful! We are proud to share that our last real estate class had a 100% pass rate!

Contact Sarah Walsh to ask about enrolling in our flexible, tech savvy and old fashioned combination of learning. We can make this work for YOU! 

Real Estate Salesperson Class Starting Soon!

bold moves real estate buildingAre you looking

for a change in 2014? We have great news… our Agent Rising Real Estate Salesperson Class is starting soon!

With the REAL ESTATE market improving now is an exciting time to become an agent! Agent Rising offers a flexible program held at our new office located at 145 Fairhaven Rd. Mattapoisett, MA. Classes are offered twice a week “workshop” style in the evenings. Additional independent are also offered flexible around the student’s schedule. Agent Rising utilizes several resources to make you successful!

Contact Sarah Walsh to ask about enrolling in our flexible, tech savvy and old fashioned combination of learning. We can make this work for YOU!

Agent Rising Salesperson Class!

bold moves real estate buildingAgent Rising is excited to announce that the results are in and we have a 100% pass rate for our Salesperson Pre-licensing Class!

We offer a unique approach to the class, and it seems to be paying off! Students are required to complete 40 hours of classroom time, at Agent Rising we try to condense the 40 hours and get students through the material as quickly as they can. Along with the book that is used in class we utilize online resources, quizzes, videos, audios and additional study material. We believe that when the material is learned in a short period of time it is retained better for when the student takes the exam. We are currently finishing up a class and getting our students ready for the test, we should be starting up another class in the next month.


Are you interested in becoming a Realtor? Contact Agent Rising and ask how you can sign up for our next class!

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